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Litigation Midwife

Medical Negligence New Client Enquiries (NCE)

Reference: LM/NCEMN/QA/AUG24

Location: Manchester

Role type: Permanent, full time

Salary: Competitive

Deadline: 19 August 2024, 23:59:00

About Leigh Day
We are a top 100 law firm committed to claimant-only cases, ensuring that individuals have the same access to justice as the UK Government and large corporations. We’re not afraid to take on difficult and challenging cases, and our areas of practice include discrimination in the workplace, defective products, financial services and human rights abuses in this country and overseas.

About the team
The New Client Enquiries team sits within the Medical Negligence department and is responsible for triaging new enquiries from potential claimants.

About the role 
An exciting opportunity to join our Medical Negligence Triage Team within the Medical Negligence Department. This is a busy and varied role dealing with all aspects of the new enquires process right through until a case is settled, working closely with Fee Earners to achieve the best outcomes for clients from their first contact with Leigh Day.

You should have strong organisational skills along with the ability to prioritise your workload and the ability to work within a team environment with a strong commitment to client care.

Previous experience in a similar role is an advantage but not essential as full training will be given.  This role compares to governance and patient safety roles within the NHS. The ability to deal with complex, sensitive issues in a compassionate and empathetic way must be demonstrated.  You will be supported by and working closely with the Medical Negligence Triage Team manager whom is also a registered midwife.

Application Process
Please return the following documents to jobs@leighday.co.uk by 19th August 2024:
• A covering letter stating why you are interested in this role, your salary expectations and applicable notice period.
• A copy of your up-to-date CV.
• The completed application form.

Please submit your application as early as possible to be considered for the role as interviews will be held on an ongoing basis.

Commitment to Equality, Diversity, and Inclusion
Leigh Day is committed to the principles of equality, diversity, and inclusion.  We value the diversity of our colleagues, our clients and the third parties with whom we work.  We seek to create an environment where everyone feels included and valued for their unique characteristics, skills and abilities and supported in their needs and responsibilities. 

We welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.

Employee benefits
•    Hybrid working (typically 2 days from home for a full-time worker)
•    29 days annual leave (excluding public holidays)
•    Enhanced pension contributions
•    Life assurance 4 x salary
•    Healthcare cash plan
•    Subsidised gym/ sports team membership up to 50% off
•    Cycle to work scheme
•    BUPA Private Health Insurance
•    Enhanced maternity & paternity pay
•    Free breakfasts & lunch every day