Beauty treatment laser burns - compensation claims
Leigh Day's team of personal injury lawyers are investigating claims from individuals who have sustained burn injuries due to laser beauty treatments.
What can cause laser treatment burns?
Laser hair removal can be dangerous in inexperienced hands. Technicians should have extensive knowledge about skin and considerable experience in using lasers for treatment. However, there are many scenarios that could bring about a claim for compensation. The beauty salon or laser clinic has a duty of care to prevent burns and scars whilst treating clients. Mistaking a client's skin sensitivity is a common mistake that can cause severe burn injuries and irreparable damage. This could be because of tanned skin, skin type or any medications that can increase light sensitivity. Additionally, if laser equipment is of inferior quality or the technician makes an error prior to or during the treatment, areas of skin may be burned and permanently scarred.
If your aesthetician uses the wrong laser for your skin type and incorrect settings or frequency that is too strong for your skin type, this can also cause burns and lead to a potential claim for compensation.
If you have sustained laser hair removal burns or scars following treatment, you may be eligible to take legal action and claim compensation. Our specialist personal injury lawyers are ready to help you.
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Seven steps for a successful laser burns claim
Tina Patel
Tina Patel is a partner in the consumer law team.
Faulty Consumer Goods Claims
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Leigh Day offers a no-win, no-fee guarantee for all cosmetic injury cases. This means that clients will not pay any legal fees unless compensation is obtained. With a no-win, no-fee agreement clients can be assured we will work tirelessly to get the best possible outcome. This removes the financial burden and stress for clients.
Contact us
Seven steps for a successful laser burns claim
Faulty Consumer Goods Claims
Personal injury and cycling claims
Our dedicated personal injury and cycling accident solicitors can assist you in claiming compensation for injuries suffered at no fault of your own. Contact us for expert legal advice.
Negligent beauty treatment - Laser burn claim resulting in £34,000 compensation.
The owner of an aesthetics clinic was left with permanent facial scarring from high intensity ultrasound treatment from Lynton Lasers Ltd. A five-figure compensation settlement was reached.
Beauty claim for laser burns and scars caused by an in-clinic laser treatment.
Rachel, the owner of a beauty clinic, received a significant five-figure sum as compensation for her burn injury. This beauty injury occurred after she received an ultrasound treatment by an employee of Lynton Lasers Ltd. As a result of the treatment, Rachel was left with permanent scars on her face.
A Lynton Laser Ltd representative offered to undertake a demonstration of a High Intensity Focused Ultrasound Machine known as HIFU at Rachel’s clinic in Greater London. Rachel was looking forward to the treatment and seeing the positive results that were promoted by Lynton Laser Ltd.
Rachel stated “I always do my research before introducing new aesthetic procedures to the clinic and I was looking forward to seeing the results of the HIFU treatment on myself before making a decision. I never imagined what I would go through and I was devastated by the outcome."
Prior to the HIFU treatment being undertaken, no consultation in relation to her medical history took place by the treating laser technician. During the treatment Rachel reported pain to the aesthetician, but despite this the treatment continued. Almost immediately after the treatment had started, large inflamed raised lines became visible on her face.
The facial injuries and trauma from the beauty treatment
Following the procedure, Rachel was left with over 30 raised linear marks on her cheeks. As Rachel works in the aesthetic industry herself, she suffered psychological trauma which impacted her day-to-day life. She was highly embarrassed by the scarring, and avoided showing her face as much as possible. Rachel was unable to work for several weeks and was self-conscious and anxious about her clients questioning her skills in the services she provided given her own appearance.
Due to the visible facial injury suffered, Rachel had to undergo a series of intensive treatments to improve the facial scarring left by the 30 burns. After 14 months of prescribed topical medication, chemical peels, PRP treatment and more, Rachel’s scarring remained visible and was causing her extreme distress.
In this case, the negligence of Lynton Lasers Ltd included failing to:
- Conduct an adequate risk assessment prior to the treatment
- Ensure Rachel’s safety during the treatment
- Provide any warning of the potential adverse effects the treatment may have
- Provide adequate training to employees carrying out the treatment
Lynton Lasers Ltd admitted liability and the beauty injury claim was settled for a five-figure sum.
The name of the client has been changed to protect her privacy.
My client underwent what should have been a routine cosmetic treatment, yet the defendant’s negligent training and lack of safety precautions resulted in her being left with facial scars for life. I hope that lessons have been learned and that Lynton Lasers Ltd and similar businesses go above and beyond to put client safety first to ensure such incidents do not happen again.
Leigh Day's personal injury partner, Tina Patel
About Tina Patel
Tina Patel has over 13 years of experience representing individuals who have suffered injuries from defective products. As a highly regarded personal injury lawyer she specialises in cases involving product safety and regulatory compliance.
With over a decade of focused knowledge, Tina is intimately familiar with product liability laws and regulations governing the cosmetics and aesthetic device industry. She understands the complexities surrounding establishing negligence and strict liability for injury claims regarding laser burns or chemical peel burns.
Tina Patel
Tina Patel is a partner in the consumer law team.
Seven steps for a successful laser burns claim
Contact our team via email: postbox@leighday.co.uk