Consumer law

You have a right to expect that the service or product you buy, will perform as the provider says it will.

According to the National Audit Office, between April 2011 and November 2015, financial services firms paid out £22.2 billion in compensation to more than 12 million customers who had bought PPI, following complaints and regulatory action. This is just one example of the extent to which unsuspecting investors and consumers can be exploited by unscrupulous companies, large or small.

We act for individuals who have suffered a loss as a result of unethical and illegal behaviour by sellers. This can include:

• unfair contracts, for example between landlords and their agents
• mis-representation: for example by car manufacturers claims on emissions.

We stand up for your consumer rights.