Client Care Executive

About Leigh Day
We are a top 100 law firm committed to claimant-only cases, ensuring that individuals have the same access to justice as the UK Government and large corporations. We’re not afraid to take on difficult and challenging cases involving medical negligence, serious personal injuries, discrimination in the workplace, defective products and human rights abuses in this country and overseas.

About the team
The New Client Enquiries team are the first point of contact with potential claimants and are responsible for triaging new enquiries and opening eligible claims across multiple areas of law including, employment, cycling and human rights. 

About the role
An exciting opportunity to join our New Client Enquires team in Manchester. This is a busy and varied role dealing with all aspects of the new enquires process and working closely with Fee Earners to achieve the best outcomes for clients from their first contact with Leigh Day. 

You should have strong organisational skills along with the ability to prioritise your workload and the ability to work within a team environment with a strong commitment to client care.

Previous experience in a claims orientated environment is an advantage but not essential, as is the ability to deal with complex, sensitive issues in a compassionate and empathetic way.     

Application process
Please return the following documents to jobs@leighday.co.uk by Sunday 4th August 2024, midnight:

• A covering letter stating why you are interested in this role, your salary expectations and applicable notice period.
• A copy of your up-to-date CV.
• The completed application form.

Interviews will be carried out on a rolling basis, so please submit your application as early as possible in order to be considered.

Commitment to Equality, Diversity, and Inclusion
Leigh Day is committed to the principles of equality, diversity, and inclusion. We value the diversity of our colleagues, our clients and the third parties with whom we work. We seek to create an environment where everyone feels included and valued for their unique characteristics, skills and abilities and supported in their needs and responsibilities.

Employee benefits
• Hybrid working (typically 2 days from home for a full-time worker)
• 29 days annual leave (excluding public holidays)
• Enhanced pension contributions, life assurance 4 x salary, healthcare cash plan
• Subsidised gym/ sports team membership up to 50% off, cycle to work scheme
• Enhanced maternity & paternity pay
• Free breakfasts & lunch every day